Iptor announces new voice-activated Order Management Solution.

Iptor announces new voice-activated Order Management Solution.

Technology developed as part of on-going collaboration with HARMAN
May 23rd, 2017. Stockholm, Sweden. Iptor Supply Chain Systems, a leader in supply chain
management, planning and logistics software today announced a new technology solution, developed
with HARMAN, which enables its customers to benefit from cognitive applications and voice recognition
The technology is currently being showcased at Iptor’s global series of “Connect” events and follows the
recent announcement of the launch and worldwide general availability of Iptor DC1 Version 10, their
flagship ERP solution, which is focused on connectivity, usability and mobility. The voice-activated order
management solution – so far only available on DC1 Version 10 – is a result of a global hackathon
between the two companies and is powered by HARMAN’s voice-assisted BOT framework based on the
Microsoft stack using the new Iptor aperīo Open API framework. The collaboration represents the first
steps in exposing different business process within Iptor solutions to the benefits of cognitive
“This new solution gives us the power to elevate our customer experience with voice-assisted
interaction,” said Christopher Catterfeld, Iptor’s chief marketing and product officer, “Bringing these types
of consumer technologies to the enterprise space is essential to help businesses compete in a highly
competitive, fast moving market. It will enable customers to access the rich functionality of DC1 Version
10 using voice commands to place orders and track deliveries, ensuring they fully benefit from the
solution and its connected ecosystem.”
“We’re delighted that Iptor, a leader in Supply Chain Management, leveraged our technology for this new
solution,” said Sandeep Kalra, SVP and GM, HARMAN. “At HARMAN, we pride ourselves on simplifying
enterprise business processes with conversational and cognitive technologies. Our voice-assisted BOT
framework, integrates cognitive interfaces with existing digital platforms making them a truly
conversational enterprise.”