-
“THE PANDEMIC IS OVER”: 1st MOVE MARKS 25 YEARS & POSTS PRE-COVID PROFITS - 1 day ago
-
Bridgestone Brings ENLITEN Technologies to New Ecopia Long-Haul Tyre Range, Enhancing Fuel Efficiency and Cutting Operational Costs for Fleets - November 23, 2023
-
POCKET BOX SCOOPS NORTHERN IRELAND ROAD SAFETY AWARD FOR FLEET TECHNOLOGY INNOVATION - November 22, 2023
-
“Somewhat sustainable”: 85% of pharmaceutical businesses battling for greener future, new supply chain report finds. - November 21, 2023
-
Resilinc Announces Top 30 Most Resilient Suppliers in the High-Tech Industry for 2023 - November 21, 2023
-
APPLIED DRIVING OFFERS FLEETS FREE ACCESS TO DRIVER EDUCATION RESOURCES IN SUPPORT OF ROAD SAFETY WEEK - November 20, 2023
-
Game-plan for a new supply chain reality - November 15, 2023
-
Thank you to Kat Moss and welcome to Oliver Auston: New Chair for LEEA - November 15, 2023
-
SURECAM WEBINAR TO DISCUSS FLEET DRIVER SAFEGUARDING IN WAKE OF GROWING LONE WORKER THREATS - November 14, 2023
-
etaily lands $17.8M for commerce enablement platform powering global brands in Southeast Asia - November 14, 2023
Reduces order entry and fulfilment errors by a minimum of 50%
“We are re-defining customer service for the new business climate” says TouchPath International CEO David Myers
International supply chain solutions provider TouchPath is launching ‘TouchSales’, a web-based customer ordering portal designed for remote, COVID-19-driven working the company announced today. The online portal enables customers to place their orders and manage their business relationship with an industry or commerce supplier from any location quickly, accurately and securely says TouchPath.
The TouchSales portal is open 24/7, runs in real time and has an intuitive, user friendly interface. As well as allowing customers to input their own orders directly it gives them online access to their individual accounts history and to customised product and pricing information from the supplier’s back office system. For TouchSales users the portal will typically replace email, phone or fax orders which need to be manually entered to the ERP*, a process which can result in six out of ten being entered incorrectly according to industry feedback. TouchSales reduces order and related fulfilment errors by a minimum of 50%, can be installed in weeks and pays for itself in months says TouchPath. *Enterprise Resource Planning System
TouchSales can also be used by field sales and call centre sales people to enter sales orders remotely. They can access back office information via the same portal including sales history, accounts receivable (AR), product data and pricing.
“We are re-defining customer service for the new business climate” says TouchPath International CEO David Myers. “TouchSales not only enables new, more flexible ways of working in today’s COVID-19-driven business environment – it actually raises sales and purchase order processing standards, saving time and money.”
TouchPath has operations in the UK (Halifax HX1 5ER) and the USA (High Point, NC 27265).