ArrowXL, the UK’s largest and longest established 2-person home delivery specialist has been awarded a contract with Cuckooland, the luxury lifestyle emporium to deliver unique homeware, furniture and unusual gifts to households across the UK.
Cuckooland pride themselves on providing stylishly quirky furniture, garden and homeware, kids beds and unique and unusual gift ideas. Their customers expect high-end products with a fast and efficient delivery so they were looking for a distribution partner who would provide a complimentary service.
Furniture will be consolidated at the Worcester site and Cuckooland will take advantage of the ArrowXL ‘Diary Booking Service’ enabling their customers to nominate their delivery day.
Alex Ledsham, Director at Cuckooland, commented: “The team at Arrow have done everything they can to make us feel right at home, providing fantastic communication and support throughout the onboarding process. Offering a whole host of new services to deliver Cuckooland’s trademark ‘wow’ to our customers, including Saturday deliveries, mattress & packaging recycling and many other flexible options, we’re very excited to begin dispatching with Arrow. It’s the start of a great new partnership for Cuckooland and we’re very excited to be working together.”
Allan Pape, Business Development Manager at ArrowXL added: “As the UK’s largest multi-user two-person home delivery and warehousing specialist we have a great deal of experience working with retailers.
“Quite often our delivery team are the only face-to-face interaction that customers will have with our client, so it’s crucial that we act as brand ambassadors who understand the products and provide a seamless service.”