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Bridgestone Brings ENLITEN Technologies to New Ecopia Long-Haul Tyre Range, Enhancing Fuel Efficiency and Cutting Operational Costs for Fleets - November 23, 2023
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POCKET BOX SCOOPS NORTHERN IRELAND ROAD SAFETY AWARD FOR FLEET TECHNOLOGY INNOVATION - November 22, 2023
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“Somewhat sustainable”: 85% of pharmaceutical businesses battling for greener future, new supply chain report finds. - November 21, 2023
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Resilinc Announces Top 30 Most Resilient Suppliers in the High-Tech Industry for 2023 - November 21, 2023
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APPLIED DRIVING OFFERS FLEETS FREE ACCESS TO DRIVER EDUCATION RESOURCES IN SUPPORT OF ROAD SAFETY WEEK - November 20, 2023
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Game-plan for a new supply chain reality - November 15, 2023
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Thank you to Kat Moss and welcome to Oliver Auston: New Chair for LEEA - November 15, 2023
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SURECAM WEBINAR TO DISCUSS FLEET DRIVER SAFEGUARDING IN WAKE OF GROWING LONE WORKER THREATS - November 14, 2023
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etaily lands $17.8M for commerce enablement platform powering global brands in Southeast Asia - November 14, 2023
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Connected Trucks: Jungheinrich drives forward the digitalisation and interconnection of intralogistics - November 14, 2023
Customers rate LPR outstanding for pallet quality and customer service
Customers throughout the FMCG sector have responded to a European-wide survey by giving LPR, Europe’s leading red pallet pooling company, an outstanding satisfaction rating of 89% for its customer service. The same survey also revealed that 93% of companies interviewed felt that the quality of LPR’s pallets was high or exceptionally high.
The study found that key factors for customers in selecting a pallet pooling partner included pallet quality, of particular importance in automated handling systems, and a transparent, flexible and hassle-free service. The ability to manage their pallet use through an online portal, such as MyLPR, was also highlighted as important, provided it was backed by a proactive and customer-focused service team – capable of responding quickly to its changing needs.
Adrian Fleming, Regional Managing Director, LPR North says, “Although it’s vital to have the technology and systems in place to support a quality service, ultimately it’s the relationship that we build with our customers that makes LPR different. Our customers rely on us to provide a simple, agile and responsive service, which is why we’re investing in our business across Europe. For example, in the UK, we’re building our sales, customer service and technical support teams and are developing new and ever more advanced technologies that simplify pallet handling for our customers across the FMCG sector.”
The survey was carried out by a specialised team and involved a total of 695 companies across 8 European countries.
Further information on LPR is available at www.lpr.eu.